vServer and Dedicated Server von webtropia.com

Our backup storage provides additional data security by saving your files onto our redundant RAID storage systems. In case you have accidentally deleted data on your server you can restore it from our backup storage.

You get a free 100 mbps flatrate from us. Only if you exceed 5,000 GB in a month the bandwidth is cut down from 100 mbps to 10 mbps until the end of the month. Within this month you can raise the bandwidth again for 9.99 € per 1,000 GB. The guaranteed bandwidth is 80 Mbps. More information regarding flatrate can be found here.

SGC stands for Server Gated Cryptography. This outlines extended security for SSL certificate.

Dynamic RAM means that the vServer Cloud can use this additional RAM if the Host System has it avaible.

With the innovative Cloud Features from webtropia.com you can extend the ressources of your vServers anytime and live. Billing accuracy is daily and fully transparent. More information about our Cloud Features can be found here.

The support time defines the time in which the affected customer service for your product is available in the mentioned communication channel..

The Hands on Time Service outlines a service in which our technical customer care carries out works on your server. This service exceeds general inquiries. In the context of a general inquiry you can contact our technical customer care with any question. In case it becomes necessary that our technical customer service needs to log into your server and works actively on it, our Hands on Time Service has to be demanded. A time estimate for carrying out these works can be demanded before at no costs..

The reaction time defines the time frame in which a guaranteed reaction of the technical customer server has taken place. The reaction time is only valid during the mentioned support times. Unfortunately, a guaranteed reaction time outside the support times cannot be granted.

PVA stands for Parallels Virtual Automation which is a comprehensive and powerful web frontend for the complete management of your vServer. Additional information about PVA can be found here.

ZKM stands for our central customer management system. Detailed information can be found here.

You get a free 1,000 mbps flatrate from us. Only if you exceed 10,000 GB in a month the bandwidth is cut down from 1,000 mbps to 10 mbps until the end of the month. Within this month you can raise the bandwidth again for 9.99 € per 1,000 GB. The guaranteed bandwidth is 500 Mbps. More information regarding flatrate can be found here.

You get a free 100 mbps flatrate from us. Only if you exceed 2,000 GB in a month the bandwidth is cut down from 100 mbps to 10 mbps until the end of the month. Within this month you can raise the bandwidth again for 9.99 € per 1,000 GB. The guaranteed bandwidth is 80 Mbps.

With the global failover IP you have the possibility to establish more reliability and higher flexibility between several servers. This IP address can be mounted to all Virtual- and Root Servers from webtropia.com. Therefore in case of a server breakdown you can switch your services in our central customer management (https://zkm.webtropia.com) or by interface to another server so your services are available again instantly. Furthermore the global failover IP address is suitable for carrying out upgrades when you run all services on such an IP address from the start so you can switch to another server without changing IPs.

Allocation according to RIPE guidelines:
The allocation of IP nets takes place according to RIPE’s guidelines. For requesting IP nets please fill out this form http://www.ripe.net/ripe/docs/ripe-488 and send it with your customer id to ip-netz@myloc.de

Enterprise-HDDs are special and high-quality HDDs which were developed exclusively for running in high end servers. These HDDs were developed for permanent 24/7 operation in RAID systems and therefore are very reliable.

So called Solid State Drives, SSDs, are new HDDs which contain no more mechanical parts. SSD HDDs have significantly faster access times and are much more performant than regular HDDs. Because of lacking mechanical parts they are tougher and less vulnerable for breakdowns. SSD HDDs therefore are perfectly suitable for being employed in high end servers.

IPMI stands for Intelligent Platform Management Interface from our server manufacturer Supermicro. . With it you can access your server via KVM even if it is no more available by the normal network. You can solve problems and perform individual installations smoothly. More information about IPMI at webtropia.com can be found here

iLO stands for integrated Lights-Out from our server manufacturer HP. iLO serves as remote management interface with an own network interface. With it you can access your server via KVM even if it is no more available by the normal network. You can solve problems and perform individual installations smoothly. More information about iLO at webtropia.com can be found here.

ECC stands for Error Correction Code and is a technology which is employed in memories of servers. It performs an automatic error check and correction in the server’s memory whilst saving data. A greater stability of the server can be achieved hereby.

With our Full Flatrate connection your server gets a connection to our standard backbone. Our standard backbone consists of one Tier 1 carrier and public peerings. This connection is particularly suitable for services which transfer a lot of traffic and which always need full bandwidth. A reduction of bandwidth does not take place in this tariff. It is guaranteed to have a peak bandwidth of 500 Mbps.

With our Fair-Flat connection your server gets the connection to our premium backbone. Our premium backone stands out with various Tier 1 carrier and direct peerings to all relevant broadband and cable providers. This connection is particularly suitable for latency-critical services and gameserver providers. In order to ensure a sensible use of this connection it will be cut down when consumption has exceeded 5,000 resp. 10,000 GB monthly and will be reduced to 10 Mbps for the rest of the month. Within this month you can raise the bandwidth again anytime for 9.99 € per 1,000 GB.

Supermicro ist ein Hersteller von performanter Serverhardware. Dieangebotenen Komplettlösungen basieren auf Intel-Prozessoren. Besonderen Wert wird auf Energieeffizienz der Netzteile gelegt, die durchweg mit Wirkungsgraden über 85% arbeiten, teils mit über 93%. Supermicro

HT stands for Hyper-Threading-Technology from leading CPU manufacturer Intel. With this technology a performance increase is reached by handling several threads per CPU core at the same time.

With our netNAS storage device from QNAP you get a comfortable possibility to save data externally onto your own storage. The storage can be addressed directly via network, e.g.via SMB, AFP, NFS, FTP and WebDAV. The management of netNAS takes place in a comfortable webinterface. With a new version which includes 2 HDDs you can additionally mirror the HDDs of the storage.

With our USB stick extension we connect your own USB stick with your server. You can boot from it or store relevant data onto this stick externally.

The allocation of IP nets takes place according to RIPE’s guidelines. For requesting IP nets please fill out this form http://www.ripe.net/ripe/docs/ripe-488.html and send it with your customer id to ip-netz@myloc.de

The declaration rpm declares how fast a HDD rotates per minute. With 7,200 rpm our Enterpise HDDs have an outstanding amount of rotations and therefore provide a very good write and read performance..

For all of our Root Servers the complete hardware power is available exclusively for you, no virtualization is employed here!

Our free telephone support is available Mondays-Fridays from 8am-6pm at +49 211 / 545 957 - 330

In unserer Virtual Server Cloud kann die CPU Leistung in 2.000 MHz-Schritten um bis zu 8.000 MHz erhöht werden.

In our Virtual Server Cloud, you can increase RAM up to 8.192 MB.

In our Virtual Server Cloud, you can increase HDD Space up to 300 GB.

With Our new flexible cloud feature, you can always increase at day based tariff individual resources of their virtual server.